Help & Support
We're always happy to assist with any questions you may have...
Please select one of the options below for details of how to contact us...
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If you are experiencing a problem or have a question about any product purchased from us, please feel free to contact us by telephone or e-mail and we'll be happy to assist you.
Telephone support is available between 9am and 5pm on weekdays, and 10am to 2pm on Saturdays on our dedicated technical support line:
Technical support: (0116) 2999 533
E-mail: support@dacomputers.com
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If you'd like to speak to a sales advisor about any of our products, please feel free to contact us.
Sales enquiries: (0116) 2999 540
E-mail: sales@dacomputers.com
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Orders placed in-store
If you've ordered an item directly from our Leicester or Rugby store and would like to check the current status, please feel free to e-mail sales@dacomputers.com or telephone: Leicester: (0116) 2999 540 or Rugby: (01788) 541 424.
Orders placed online
If you've placed an order online, we'll automatically send a confirmation e-mail as soon as it is despatched, or when it becomes available for collection.
If you'd like to contact us about the status of your order please send an e-mail to web@dacomputers.com
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In the event that you experience problems with any of the goods we have supplied, please contact technical support for assistance by telephone: (0116) 2999 533 or send an e-mail to: support@dacomputers.com.
Before any goods are returned to us we must have issued a returns authorisation number (RMA)
which can be obtained by using our returns form. This is available for download here: Adobe PDF format or Microsoft Word format.
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Thursday July 10th 2008.
Update causes problems accessing the internet.
Customers using ZoneAlarm may experience problems after the installation of Microsoft update KB951748.
Customers using the free version of ZoneAlarm supplied with our systems should follow the link below to download and install the update for "ZoneAlarm Basic Firewall".
Click here for the official solution (from the ZoneLabs web site).
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